General Clinic Questions
Walk-ins are welcomed during all normal clinic hours! However, booking online is strongly encouraged as it secures your place in line and helps reduce your wait time upon arrival.
Please bring a valid photo ID, your insurance card (if using insurance), a list of medications you currently take, and any official paperwork (e.g. school athletic or employment forms) requiring clinician signatures.
No. Our clinic is an outpatient walk-in and primary care center specializing in minor to moderate illnesses and routine screenings. If you are experiencing chest pain, severe shortness of breath, heavy bleeding, or neurological symptoms, please call 911 or proceed immediately to an Emergency Department.
Insurance & Billing Questions
We currently accept Anthem Blue Cross Blue Shield, Medical Mutual of Ohio, Cigna, Medicaid of Ohio, Medicare of Ohio, and CareSource.
Insurance coverage depends on your specific plan tier, co-pay, and deductible. You can contact your insurance customer service line or call our clinic desk with your member ID, and our staff will assist you in checking eligibility.
Yes, absolutely! We offer clear, transparent self-pay rates for all clinical visits, physicals, lab testing, and wellness services. HSA and FSA payment cards are also accepted.
Clinical Care & Testing Questions
Yes. We administer PPD skin tests and perform official measurements and documentation readings 48 to 72 hours later. We also offer QuantiFERON blood test orders.
Yes. Simply bring your doctor's lab requisition form, and our certified phlebotomists will draw your blood and submit the specimens to the designated diagnostic laboratory.
Wellness & IV Therapy Questions
IV therapy appointments generally take between 45 and 60 minutes in our relaxing wellness lounge. You can sit back, read, work on your laptop, or rest while your infusion completes.
Your initial consultation involves a comprehensive health and metabolic review with our clinician. We discuss your personal goals, examine biometric indicators, and establish a personalized, physician-guided roadmap with ongoing clinical accountability.